Privacy Policy for SofaReel

Effective date: September 22, 2026
Last updated: October 14, 2026

Kelvotra LLC publishes SofaReel on Google Play under the public developer name “Melanie Dawn Gainey.” This Privacy Policy describes how we handle information when you use the SofaReel Android application, package com.sofareel.drama (the “App”), or visit https://sofareel.com (the “Website”).

SofaReel lets you discover and watch short dramas and, if you choose, use an optional Android Home screen. No account or sign-up is required. Watching history, My List, likes, playback progress, and App language are designed to stay on your device. Recent drama searches are not saved. Content delivery, analytics, attribution, crash reporting, remote configuration, website hosting, and advertising services process limited request, device, usage, diagnostic, and advertising information as described below.

For privacy questions or requests, email support@sofareel.com.

1. Content use and local App information

Content browsing and playback

When you browse, search, open, or play a drama, the App requests configuration, content metadata, image addresses, and video playback information needed for that action. Our App API and service providers may process the requested content identifier, content language, App package and version, session or installation identifier, request time, IP address, network and device information, and technical results needed to return content, secure the service, limit abuse, and diagnose failures.

Images and video may be delivered directly from content or media delivery providers. Those providers may receive ordinary delivery data such as your IP address, requested resource, request time, device or network information, and security logs. SofaReel does not require you to upload personal videos or create a public profile.

Watching history, preferences, and searches

Watching history, Continue Watching, My List, likes, playback progress, and App language are stored locally on your device. The App sends a drama-title query when you submit a search but does not save a recent-search list. We do not send local lists, raw search terms, or exact playback progress to advertising providers. Android backup or a device-transfer feature you initiate may copy local App data according to your device and Google account settings.

Analytics may receive controlled categories and outcomes such as a screen category, entry point, result, item count, query length, playback outcome, or broad content-language code. It must not receive raw search text, media URLs, content-provider credentials, free-form support text, the installed-app list, or a complete local viewing library.

Installed apps and the optional launcher

If you choose to use SofaReel as an Android Home app, the Home screen and app drawer use installed-app information to match apps with their names and icons, display and search the app list, open an app you select, and create shortcuts. App names, package names, labels, icons, and the installed-app list remain on your device for those launcher functions. We do not provide the installed-app list to advertising, analytics, attribution, or content providers. Analytics may receive only launcher action categories and technical outcomes, not installed-app names or package names.

Content-recall notifications

SofaReel may send local content-recall notifications for eligible Continue Watching content or the first drama in the current content-language Top list. On supported Android versions, the App may first request notification permission when Discover is stably visible. If you close the prompt without explicitly denying it, the App may retry after at least one day in a new App session, up to three displayed prompts in total. Declining or revoking notification permission does not prevent you from watching dramas.

2. Information processed automatically by online services

Depending on App version, region, consent choice, device settings, and enabled configuration, our providers may process:

• App activity, including launches, broad screen or feature categories, operation results, playback outcomes, permission results, ad opportunities, requests, impressions, clicks, and advertising revenue events.
• Installation and attribution details, including installation or launch timing, App version, installation referrer data, campaign attribution, and device or installation identifiers where available.
• General App and device information, including Android version, device model or brand, language, time zone, network type, IP address, and technical configuration.
• Crash and performance data, including stack traces, application state, error categories, SDK errors, request timing, and diagnostic device metadata.
• Advertising data, including approximate location inferred from IP, advertising ID or app set ID where available, consent signals, ad interactions, and information used for delivery, measurement, frequency control, and fraud prevention.
• User identifiers that Unity Ads may process for app functionality, and purchase-history information that it may process for advertising and analytics, depending on the SDK and service configuration. SofaReel does not require an account or ask you to provide payment-card details.

3. Information you choose to provide

When you contact support, we receive your email address and anything you include in the message, attachments, or troubleshooting details. Send only information necessary for the request. We use support correspondence to answer you, investigate issues, protect the App and service, and keep records where reasonably necessary.

The Website does not use account registration, analytics scripts, advertising, or cookies set by us. Cloudflare and your browser may process ordinary request data, such as IP address, user agent, requested URL, and security logs, to deliver and protect the Website. Email sent to support@sofareel.com is routed by Cloudflare Email Routing to our internal support mailbox; users see and contact only the SofaReel support address.

4. Purposes of processing

We process information to:

• Provide drama discovery, search, details, episode selection, playback, local library, language, content recall, and optional launcher features.
• Authenticate and secure App API sessions, deliver images and video, prevent abuse, and keep services reliable.
• Preserve local preferences and restore the actions you choose on your device.
• Measure installations, attribute acquisition sources, and understand aggregate feature and playback performance.
• Detect crashes, diagnose failures, improve stability, and prevent fraud or abuse.
• Deliver, measure, limit, and manage advertising that supports the App.
• Respond to support and privacy requests.
• Meet legal obligations, enforce our terms, and protect users, the App, our providers, and our rights.

5. Advertising and your choices

SofaReel is advertising-supported and may show interstitial and native ads through Unity LevelPlay mediation. Providers may use the advertising information described in this Policy for delivery, personalization where allowed, measurement, frequency control, and fraud prevention. The result depends on your location, consent choice, device settings, App version, remote configuration, and mediation setup.

Where required, the App asks for an applicable privacy or advertising choice before requesting personalized ads. Declining personalized advertising may still result in non-personalized or limited ads where supported. You can reset or delete the Android advertising ID, use privacy controls exposed by the App or device, revoke permissions, or contact us. Available controls vary by region, device, App version, and provider.

An advertising adapter may be present in a released package even when that provider is not currently receiving traffic. Actual initialization and requests depend on version, region, consent, remote configuration, and advertising-console settings.

6. Providers and disclosures

Unity LevelPlay is the App’s mediation platform. The current advertising providers are ironSource, Google AdMob, Liftoff Monetize, and Unity Ads. Their initialization and requests depend on the released package, supported formats, region, consent, and platform configuration.

AppsFlyer receives installation attribution and session information, plus a dedicated advertising-revenue event with amount and currency. Applicable configured partners may receive campaign postbacks. Information may also be disclosed when reasonably necessary to comply with law, enforce agreements, protect users or the public, investigate fraud or security events, or complete a corporate transaction with appropriate safeguards and notice where required.

7. Android permissions and system capabilities

You can revoke permissions or change default-app selections in Android Settings. Android applies SofaReel as the default Home app only after you confirm the system prompt.

8. Retention and deletion

• Watching history, My List, likes, playback progress, and language stay on your device until you clear them in the App where available, clear App storage, or uninstall the App, subject to Android backup behavior. Recent drama searches are not retained as a local list.
• App API sessions, security logs, content-delivery logs, and technical diagnostics are retained only as reasonably necessary to operate, secure, troubleshoot, and comply with legal obligations.
• Support correspondence is kept only as long as reasonably needed to respond, maintain necessary business or security records, and comply with law.
• Analytics, attribution, crash, advertising, hosting, and security information follows our configuration, each provider’s retention rules, and the period reasonably required for the purposes in this Policy.

To request access to or deletion of information controlled by us, email support@sofareel.com with the subject “SofaReel data deletion” and describe your request. Most off-device information is associated with device, installation, session, or request identifiers rather than a user account, so we may request limited details needed to locate it. If a provider controls the relevant information, we may direct or forward the request to that provider. Information that must be kept for legal, security, or fraud-prevention reasons may be retained for the period needed for that purpose.

Clearing App storage or uninstalling the App removes local App data, subject to Android backup behavior. It does not itself request deletion of information held by our online services or providers.

9. Security

User data transmitted by the App to our API, content and media services, advertising providers, and diagnostic services is encrypted in transit using HTTPS/TLS. We also use restricted dashboard access, limited analytics fields, and session controls. No system is completely secure, and we cannot guarantee absolute security. You remain responsible for your device, Google account, installed apps, and links or messages you open.

10. International processing

Our providers may process information outside the country where you live. Where required, we and our providers use legally recognized safeguards for international transfers. Provider policies linked above explain their locations and transfer practices.

11. Your rights and controls

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of information; withdraw consent; appeal a decision; or complain to a data protection authority. Legal limitations may apply, and a right may not be available for information that cannot reasonably be linked to you.

You may also revoke permissions, change the default Home app, reset or delete the advertising ID, use available App privacy choices, clear local history or App storage, uninstall the App, or email support@sofareel.com.

12. Children’s privacy

SofaReel is a general-audience entertainment App and is not directed to children under 13. We do not knowingly ask a child to create an account or provide a name or contact information. If you believe a child has provided personal information to us, contact support@sofareel.com. Parents and guardians should supervise minors’ viewing choices, optional launcher use, notifications, external links, and third-party advertising.

13. Policy changes

We may revise this Policy when the App, providers, law, or data practices change. The current version will be posted at https://sofareel.com/privacy/ with an updated date. Additional notice or consent will be provided when required for a material change.

14. Contact